Moving in, moving out, or moving across town? Connecting and disconnecting BPUB service both start with a short online form. Before you apply, confirm your address is inside our service area using the interactive service area map.
Connect/Transfer Service
Whether you are new to BPUB or moving within our service area, service at a new address starts with the same application. Moving within the BPUB service area? Transferring service requires an application for your new address, along with the documents below.
Required Documents
To apply for residential service, you'll need:
- Completed application form
- Property address where service is required
- Valid state or government-issued identification (Driver's License or equivalent)
If Renting:
- Copy of Lease Agreement, OR
- Letter from landlord authorizing service at the location
- All adult tenants must provide valid ID
If Owner-Occupied:
- Deed of Trust
- All adults listed on the deed must provide valid identification
Online Application
Submit your application through our secure portal.
Connect Residential ServiceProcessing Time: Applications are typically processed within 1-2 business days.
How to Submit
Email your completed application and required documents to our customer service team. Give us a call if you have questions about your transfer.
Note: A service deposit may be required at your new location depending on your payment history.
Disconnect Service
Moving out? Submit your disconnection request online and tell us the date you want service to end.
Request Service DisconnectionDevelopers & Builders
For new construction commercial service connections, visit our Developers & Builders section for information about:
- Getting connected
- Impact fees
- Service requirements
Questions?
Customer Service
For commercial accounts and new development, contact our Business Development team.